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Clan Info.frequently asked questions
GENERAL QUESTIONS
- How are GamerModz products different than others?
- How long does it normally take to ship?
- Can I send in my own controller for a cheaper price?
- Can your controllers be detected on Xbox Live?
- What type of warranty is included with your products?
CONTROLLER QUESTIONS
- What is the difference between Rapid Fire & Halo 3 Rapid Fire?
- Can I have custom mods with a wired controller?
- Can I have custom mods with a wireless controller?
- Can I switch out buttons?
LEGAL QUESTIONS
general questions
How are GamerModz products different than others?
All of our modz have been engineered and tested for months before a release. We use all ROHS compliant parts and are always testing new products to improve them.
How Long Does It Normally Take to Ship?
The normal amount of time it takes for a order to be packed and shipped is 2 days. Due to the incredible reviews of our products it has increased the demand. This does put us sometimes 3 – 4 days before shipment. This is a rare situation and we are working to make sure doesn’t happen often.
can i send in my own controller for a cheaper price?
Yes! You can send inyour controller to have ANY of the available mods we offer installed for a lower price!
can your controllers be detected on xbox live?
These modz can NOT be detected by Xbox Live HOWEVER we do not condone the use of them on Xbox Live due to the unfair advantage you may have over other opponents.
What type of warranty is included with your products?
All controller mods come with a 7 day money back guarantee and 90 days parts and labor (s&h not covered). This warranty starts the day the item was delivered. All controller "shells" come with a 30 warranty. All kits come with a 90 day warranty however they are NOT returnable if they have been installed. Any damage, or tampering with the parts, wires, etc that we installed WILL VOID YOUR WARRANTY!
controller questions
What is the difference between Rapid Fire & Halo 3 Rapid Fire?
The Rapid Fire only controllers are designed to work great across many games like Halo (1,2,and 3), Rainbow Six, Call of Duty 4, Gears of War, etc. Since they are made to be a “universal” rapid fire it is not the same as the Halo 3 modz.
The Rapid Fire on our Halo 3 modz was specifically designed and engineered for Halo 3. This is why it fire a lot of the fully automatic weapons faster, all more accurate, and some (Turret, SMG, Assault Rifle) with more control.can i have custom mods with a wired controller?
At this time we do not due full custom mods yet however it is in the plans for the near future.
can i have custom mods with a wireless controller?
Yes, but any mods outside of what we have listed requires "coding" and can get very expensive depending on what you want. If you are interested you will need to send an email to Sales@GamerModz.com and they will get back with you with a price.
Not at the moment. This will be a option in the future.
legal questions
When purchasing from us, you are purchasing a "service" which is the pre-modification of a controller (the "controller" itself is free with the purchase of this service). We then mod a existing controller from our inventory and ship it to you already modded, and ready to go!